At Sneakeran, we aim to provide the best service possible. If you need to cancel an order or request a refund, please review our policy below.

Cancellation Policy

1. Order Cancellation:
   • You may cancel your order within 24 hours of placement, provided it has not yet been shipped.
   • To cancel, contact us at [email address] or
     +000 000 000
     with your order details.
2. Cancellation After Shipment:
   • Once the order is shipped, cancellations are not allowed. However, you may return the item after receiving it, as per our return policy.

Refund Policy

1. Eligibility:
   • Refunds are only processed for defective, damaged, or incorrect items received.
   • Refund requests must be submitted within 7 days of delivery.
2. Refund Process:
   • Once your return is approved, we will process the refund to your original payment method within 5-7 business days.
   • Shipping costs are non-refundable unless the return is due to our error.
3. Non-Refundable Items:
   • Items marked as “final sale” or “non-returnable.”
   • Products that show signs of wear or damage caused by the user.